Calendar Settings

Calendar Settings hold the account-level Calendar preferences for your sub-account, plus the external calendar connections shared at the account level. Most of the detailed scheduling rules — availability, buffers, minimum notice — are configured per calendar in the Calendars app, not here.

Account-level calendar preferences and connected calendars; individual calendars are configured in the Calendars app.

What’s set here vs. per-calendar

It helps to know which knob lives where:

Set in Calendar Settings (account level)	Set per calendar (Calendars app)
General Calendar preferences	That calendar’s availability / business hours
Connected calendar accounts (Google / Outlook)	Buffer times for that booking type
Defaults that apply across the sub-account	Minimum scheduling notice
	Appointment duration and slot intervals
	Team members, round-robin rules, booking form, confirmations, and reminders

Think of Calendar Settings as account-wide preferences and shared calendar connections; think of each calendar in the Calendars app as a specific booking experience with its own availability and timing rules.

Setting your preferences

1. Open Settings → Calendars (or the calendar configuration area).
2. Review the account-level Calendar preferences and set them to suit how your sub-account works.
3. Connect the Google or Outlook accounts you want available across the sub-account (see below).
4. Save your changes.

When you build an individual calendar in the Calendars app, that’s where you set its availability/business hours, buffer times before and after appointments, and a minimum scheduling notice so customers can’t book a slot starting in a few minutes.

Tip

A minimum notice of a few hours and a short buffer between meetings prevents back-to-back bookings and last-minute surprises. Set these on each calendar as you build it — they dramatically improve the day-to-day experience for your team.

Connecting external calendars

Connecting Google or Outlook calendars keeps your scheduling honest in both directions: the system reads your existing events to block busy times, and writes new bookings back so they appear on your usual calendar.

1. Open the connected-accounts or calendar-integration section.
2. Choose your provider (Google or Outlook).
3. Sign in and authorize access when prompted.
4. Confirm the connection shows as active and choose which calendar to check for conflicts and write events to.

Caution

If an external calendar disconnects — often after a password change or revoked permission — the system can no longer see those busy times, which risks double-booking. Periodically confirm your connections are still active, and reconnect promptly if one drops.

Account-level vs. personal connections

A connection made here applies at the account level, while individual users can also connect their own calendar from My Profile. Use account-level connections for shared resources and personal connections for individual team members’ availability.

Configuring each calendar

When you create a calendar in the Calendars app, you set its availability, buffers, and minimum notice directly on that calendar. Each calendar is configured on its own, so to keep your booking types consistent, apply the same conventions as you build each one.

Note

Updating one calendar’s availability or buffers doesn’t change calendars you already configured. To adjust an existing calendar, edit it directly in the Calendars app.

A simple setup order

1. Set your timezone in the Business Profile first — all scheduling depends on it.
2. Set your account-level Calendar preferences and connect your external calendars here.
3. Build individual calendars in the Calendars app, setting each one’s availability, buffers, and minimum notice.

Following that order means each calendar you create starts from solid, consistent ground.